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Vulnerable pensioners ‘only allowed to shower every 10 days’ at ‘horrible’ care home

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A CARE home has been slammed after allegations emerged that vulnerable pensioners were “only allowed to show every 10 days.”

According to a report, care home residents were forced to wear the same set of pyjamas all day every day by staff at the “horrible” home in Carlton, Nottingham.

Moriah House care home in Nottingham treated residents with a ‘lack of respect’ the report found

An inspection into Moriah House, which cares for over 50 people, revealed the staff spoke to people with a “lack of respect” and would n not shower residents regularly.

Residents were “not always treated well or respectfully” with one person saying they were not supported with washing, reports NottinghamshireLive.

It adds: “A person told us how they were unhappy because they had not been supported with washing and only got a shower every 10 days, they described how they had to wear the same pyjamas all day every day.”

Another person told inspectors in June: “It is horrible, and I know I moan a lot but you’ve not much else to do except sit here and wish you could go home.

“The staff think I am always moaning but if you are not happy you have to say something don’t you.”

Inspectors also concluded that there was a “culture of blame” at the care home – where management tried to find fault in employees “instead of trying to rectify it to promptly protect people.”


Residents were also at risk of abuse – and staff had not all been trained in safeguarding, the report found.

MyCare, who run Moriah House, said that the management team had been replaced as a result of the findings.

A spokesperson said: “As a company we were saddened by the results of the recent inspection which was carried out back in June, It appears that the stresses of the recent pandemic had taken its toll on the service and this had resulted in the home not being presented in its best light.

“A senior management team attended Moriah house and spoke to residents and staff and a full audit was completed, any issues identified were addressed and an action plan implemented.

“The local authority attended the home within weeks of the CQC inspection and the results were positive.

“The home continues to work in partnership with outside agencies and we are confident that as a home we are providing the best possible person-centred care to enable our residents to lead a happy and fulfilled life.”

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