BT and Virgin Media are facing some fresh competition from Vodafone, which has launched a new “unbreakable” broadband deal that will always keep you online – even if there’s an issue with the fixed-line connection. Dubbed Pro Broadband, this new service not only beams the web into your property via a standard phone or fibre line, but also has a built-in 4G network connection.
That way, should the worst happen and a broadband outage hits Vodafone, the router will automatically switch over to a 4G signal meaning you are never left without access to the web. Along with a constant and reliable connection coming into your home, Vodafone also says it will make sure every room is covered thanks to its “Super Wi-Fi” signal boosters.
Vodafone is so confident that these additional devices will end blackspot that it says customers who aren’t satisfied with their home Wi-Fi coverage will be offered the opportunity to leave their contract fee-free.
Another advantage of this new broadband service is that it comes with instant access to help. Vodafone’s Wi-Fi Xperts are a dedicated team of highly trained broadband and Wi-Fi engineers who will proactively monitor and fix customers’ issues. They’ll even be in touch in the first ten days to make sure you are set-up and your broadband is tailored to each customer’s home setup.
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If you’re after the best speeds available, Vodafone also says that customers can upgrade for free to this full-fibre to the premise (FTTP) broadband as soon as it rolls out to their street.
Now, you might be wondering how much all this is going to cost you and there’s good and bad news when it comes to price.
Vodafone says that its new Pro Broadband packages start from just £35 which sounds pretty good value. However, that is for 35Mbps speeds which certainly aren’t the fastest. The quicker you want your downloads to be, the more you’ll need to pay.
As a good example, BT is currently offering its basic broadband with the same 35Mbps for just £24.99 per month. Of course, this doesn’t include any 4G backup or tech support which is clearly what Vodafone is hoping will set it apart from its rivals.
If you want to add even more to this broadband package then Vodafone is offering the option to upgrade to Pro Xtra plans for £8 a month extra, which includes a 4K Apple TV, unlimited landline and mobile calls, plus no in-contract price rises, as well as Apple TV+ which is included free for 12 months.
Max Taylor, Consumer Director, Vodafone UK, said: “We’ve built Vodafone Pro Broadband to provide our customers with unbreakable broadband without breaking the bank. Our customers tell us that fast, reliable and secure connectivity is more important than it’s ever been, and even when there is a return to ‘normal’ their demands for great broadband will continue.”
It’s worth remembering that Vodafone isn’t the first to offer broadband with a backup. BT recently launched a similar solution called Halo 3+.
Like Vodafone, this service offers a standard fibre connection alongside a new Hybrid Connect router that can also access EE 4G. That means – whenever things go wrong and the broadband goes down – the clever router automatically switches over to EE’s mobile network to allow homes to stay online at all times.