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BT confirms dramatic broadband shake-up that affects millions of users this...

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Broadband and phone suppliers have faced increased criticism for hitting users with bill rises that many have deemed unpredictable and unfair. Recent hikes...

Tax fury as woman can't get through to HMRC to change...

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A woman has hit out at the "ludicrous" HMRC phone service after waiting over an hour to speak to someone but still not...

Nationwide buyout of Virgin Money – what customer need to know...

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Nationwide Building Society is set to take over smaller rival Virgin Money after the pair agreed on a deal worth around £2.9billion.Confirmation of...