Meanwhile, Mr Montlake explained the difference between remortgaging and a product transfer, before starting on the paperwork.
Ms Fletcher, a property writer and expert, said most buyers now start their search for new homes online.
She said: “If you’re putting a property on the market…do remember that 98 percent of buyers these days start their search online.
“There are three big property portals – we all know who they are but I’ll name check them anyway – Rightmove, Onthemarket and Zoopla.
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