NETFLIX has confirmed it is experiencing trouble with its app, with “issues on all devices” worldwide.
The streaming giant said it was “experiencing a glitch in the matrix” as it apologized to customers on Friday night.
Netflix was experiencing technical difficulties across the world on Friday night[/caption]
Data from Friday night shows the service was experiencing trouble in Canada, Japan, Australia and Mexico.
Within the US, users were reporting issues in Seattle, San Francisco and Los Angeles.
Netflix tweeted to one customer: “We’re currency experiencing issues on all devices but we’re doing our best and working to resolve the problem as soon as possible.”
They added to another: “We’re experiencing a glitch in the Matrix, but we’re doing our best and working to resolve the problem as soon as possible.”
One customer tweeted: “wth? Why am I getting an error on a Friday night?
“We paid you for our monthly service. When your servers are down or overloaded, do we get credited the days we cant use it??”
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Another added: “Why is the app not working? I was watching…and it just popped an error and it kicked me out! Now it’s not loading at all.”
And one tweeted: “what’s up?!? Paused a show and now being told you’re having trouble accessing. Can’t even get to the main page.
“Is your whole system down on a Friday night?”
Users first began reporting problems on Friday evening, EST.
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