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NatWest app failure leaves customers unable to access online accounts or pay bills


THE NatWest banking app is down, leaving thousands of customers unable to access online banking.

People have been reporting issues all morning, including being unable to send payments.


NatWest customers have been locked out of the app, leaving them unable to pay bills[/caption]

A statement on NatWest’s Twitter account reads: “We’re aware some customers are having problems using Online & Mobile Banking.

“We’re really sorry and are working hard to fix this. You can check back here for updates or if your query is urgent please call us on 03457 404 404.”

People are reporting that they’re able to see their balances, but that they can’t pay any bills.

Customer care officials on the social media site are suggesting that restarting your phone could help with the issues.

More to follow…

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