Microsoft Outlook is one of a vast number of Android apps suffering a teeth-grindingly frustrating glitch right now. When tapping on the app icon on your smartphone or tablet screen, the app will load for a second – then immediately crash. Microsoft isn’t to blame for the problems, which are also plaguing Gmail, Yahoo Mail, Amazon, and dozens more apps. Thankfully, there is a fix but it’s not automatic. You’ll need to do some of the legwork yourself.
The issues plaguing Microsoft Outlook and any other Android apps on your smartphone that keep crashing today have been caused by a problem with an underlying system called “Android System WebView”. This core component powers a number of Google-developed and third-party apps. “Android System WebView” is powered by Chrome and enables allows Android apps to display content from the web.
With an app like Microsoft Outlook, it’s easy to see how web content is used within the app, such as clicking on links within emails and more.
While you don’t need to understand exactly how “Android System WebView” works to fix the app problems, it’s worth remembering that because the issue is caused by this core system component – uninstalling and reinstalling Microsoft Outlook won’t fix things for you.
After close to 24-hours of issues with apps crashing on Android, Google has confirmed that it has patched the problems in the “Android System WebView”. Now the fixed version of this software is available, you’ll need to download and install it from the Google Play Store on your smartphone or tablet.
Because of what “Android System WebView” does and how it works, Google is also recommending all users update Google Chrome too. Once both of those are up-to-date, all of your Android apps, including Microsoft Outlook, should work exactly as planned again.
Here are full instructions to get Microsoft Outlook on Android fixed ~
- To update Android System WebView and Google Chrome you’ll need to get the latest versions from the Google Play Store
- Navigate to the Google Play Store (where you’d usually update apps, or download new ones) on your phone
- Search for Android System WebView – or click here if you’re reading this on the smartphone having the trouble
- Select the Update option
- Repeat the above steps with Google Chrome
In a statement sent to Express.co.uk about the app crash problems, a Google spokesperson said: “We have resolved the issue with WebView that caused some apps on Android to crash for some users. Updating Android System WebView and Google Chrome via Google Play should now resolve the issue.”