Royal Mail scams can target Britons through email and text including an unpaid postage scam which asks for payment details. Tanja Perez-Williams, mum-of-three from Kent, has warned others about the scam which she received asking for sensitive details.
“It was in the middle of lockdown, so we couldn’t even leave the village!
“My bank then informed me that several transactions were trying to come out from Brighton including UberEats.
“Fortunately, the bank stopped it all from happening and cancelled my card.
“I’m embarrassed to admit it but equally it happened so easily and I know I’m not the only one.”
As well as this, avoid clicking on any of the links contained within text messages as well as following the advice from Take Five to Stop Fraud Campaign and take a moment to stop and think before parting with any sensitive information.
Other tips to avoid being caught in a scam include turning on the spam filter on your email account.
Royal Mail has said it would not send text messages unless customers have asked for them to do so.
The company said: “If you receive a suspicious email or discover a Royal Mail branded website which you think is fraudulent, please let us know by completing our online form.
“If you have been victim to a payment scam, you can get a crime reference number by reporting it to your local police station.”
Tanja isn’t the only person to have fallen for a convincing scam, other people have taken to Twitter to share their experiences.
One person said: “Just putting this tweet out there to help even one person, do not click on any of the links in a Royal Mail email or text, I had my bank calling me if I was spending money halfway across the country, I lost everyone.”
Another person warned: “I received a scam message from Royal Mail saying that my package couldn’t be delivered even though I’ve been home all week, be aware!”