The DVSA has announced a major change to the way vehicle registering and testing are conducted that could benefit most motorists across the country.
In a recent blog post on their website, the organisation announced that it is working to improve its digital services by launching ‘manage your vehicle testing’ (MYTV).
Gordon Thomson, Head of Vehicle Testing Policy at the DVSA, noted that the new service was designed to be much easier for customers to use than the current system.
He explained: “We know from customer feedback that this service can be complicated to use. It also doesn’t allow all customers to make their payments and bookings digitally without the help of the Customer Service Centre in Swansea.
“So as part of a wider project, called approvals transformation implementation (API), we’re looking at how we can make this easier for customers by improving and streamlining the service for technical tests. Moving to MYVT will also give customers a better view of their transactions with us.”
Currently, drivers looking to apply for an approval for their vehicle or book a technical test need to use the technical application service (TAS).
However, many motorists find this system difficult to use, which could lead to imported vehicles being unregistered or not tested, and therefore illegal to use on the UK roads.
With the new MYVT service, the DVSA aims to simplify the services they offer, making registering or arranging a test easier and more efficient.
Whilst Gordon highlighted that the change will not occur for all motorists straight away, drivers will be alerted when they are able to use the new service.
He continued: “We’ll be migrating customers who already have a pre-funded account and are already using MYVT for other business first. We’ll be contacting customers soon who will be affected by this change, explaining how they can apply for their technical tests through MYVT.
“Once we’ve moved everyone with a pre-funded account, we will migrate people who don’t have an account onto the service. We hope that by the end of the year most of our customers will be able to apply for their technical tests using MYVT.”
Nevertheless, the move to the new system is not the first change made during 2024 by the DVSA to make running a vehicle easier.
In April, the organisation announced that drivers can access MOT pass certificates digitally for heavy vehicles in a bid to cut the cost of inspections.
Currently, only MOT failures are still printed out, unless requested by the driver, being issued to motorists to make sure they are aware of any faults that need to be repaired before they can use the vehicle on the public roads.