Home U.K Coffee shop inundated with glowing five star reviews after racist customer makes...

Coffee shop inundated with glowing five star reviews after racist customer makes ‘ignorant


Responding to the post, left on Sunday, October 17, owner Alex Moore took the time to educate the visitor on racism, writing: “Hi George. I believe you’re referring to the “hijab”, worn by “Muslim” females. Don’t worry – we don’t charge for offering basic information to ignorant people.

“It’s very understandable that this item of clothing managed to ruin your experience of the venue, it must be so hard to go about your day when you could be unreasonably confronted by a burka, a crucifix necklace or a kippah at any minute! 

“You’ll have to forgive us, as we had very carelessly been focusing our attention to the customer service, and the quality of our food and drinks, instead of our employees’ religions or choice of clothing. How clumsy.”

The owner of the independent, family-run cafe championed the diversity of their employees, standing up against the prejudiced remark.

Alex added: “Please rest assured that we will be doing everything we can to reassure ALL of our employees that their individuality, their religion, their race, gender, and personality – are what makes them perfect. 

“HYGGE is a family run business, and our mantra is to be inclusive, to be friendly, and to spread love – not hate. Your opinion has no place in this world, and I hope you learn to love a little more.”

Sharing the anonymous review on the Facebook page, Alex added: “HYGGE has been proudly serving the people of Sheffield since the end of 2019. Our ethos is largely built upon love, friendliness, and community – some of the core values of the “hygge” concept that we got our name from.

“We are so grateful for the support that we’ve had since opening, and the huge number of wonderful customers we have. Unfortunately, not everybody is like minded though, with one person opting to treat our staff with hostility. 

“Much as we know that the best course of action is often to avoid highlighting the actions of individuals, we felt it our duty to do what we can do to spread a message of unity and love, and to raise awareness of archaic and outrageous opinions that have no place in this world.

“We as a business are so proud of each one of our staff, and we are so grateful to be a part of their lives. We will stand alongside each of them, and every one of our customers. There is no place for hate or discrimination of any sort in our business.”

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