Home Finance 'Check your statements': NS&I customers urged to reduce Premium Bonds & savings...

'Check your statements': NS&I customers urged to reduce Premium Bonds & savings scam risk


NS&I is among the savings providers urging its customers to stay safe online. It includes a detailed guide on the NS&I website which highlights some potential tactics fraudsters may adopt to trick victims into their scam attempts.

There are a wealth of ways in which they target people, and worryingly, some could seem very convincing.

Phishing emails are one type of scam, and they can look very similar to a genuine email from a trusted company or person.

Sadly, the fraudsters are trying to trick the recipient into handing over their personal and/or sensitive information – potentially including their bank details.

We’ll never send you a link in an email going directly to our login page, or ask you to enter your online banking details,” confirms NS&I.

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“Avoid opening attachments or clicking on links if they look suspicious.”

People who are concerned about an email which appears to be from NS&I can be forwarded to a dedicated email address – [email protected]

Phone call scams, known as vishing, are also rife.

People who receive an unsolicited call, in which the caller claims to be from NS&I, are urged to follow a number of tips, in an effort to keep both themselves and their account safe.

“NS&I will never ask you to transfer money into a ‘safe account’ for fraud prevention purposes,” states the savings provider.

“If you are unsure of the caller, do not disclose personal or security details until you have confirmed that the caller is genuine.

“You can always call NS&I back using a trusted telephone number from our website or another communication you have received from us.”

There is a lot of other scam tactics which the savings provider warns about.

Keeping passwords different, rather than reusing ones from other online accounts, is also a top tip.

When getting rid of important documents, the way in which they’re binned could prove to be important too.

“Be careful when you dispose of documents about your NS&I accounts – you may want to shred them first,” warns NS&I.

Another suggestions is to “check your NS&I statements regularly”.

If a saver does see anything which they believe to be unusual, then they’re directed to get in touch with NS&I immediately.


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